Using Student Satisfaction Analytics to Make Your Course Shine
Udemy students appreciate focused lectures – ramblings and tangents will disappoint your students while focused instruction will delight them. Make sure your course delivers the latter!
This article discusses the importance of FOCUS as it applies to Udemy courses. For live courses, we’ll cover how to use the lecture by lecture engagement data available in your Student Satisfaction Analytics to pinpoint and maintain the focus of each lecture. For draft courses, we’ll explain how to structure your course creation process with a mind towards focus.
Expand each of your course lectures and take a look at the engagement graph. This will tell you which segments of the lecture are engaging students and which are losing their attention.
Do you see any obvious dips or drop offs? Click to watch the video and ask yourself the following questions:
- Is your tone of voice exciting and enthusiastic? Remember that enthusiasm is contagious and the more excitement you inject into the course the more excitement students will get out of it.
- Is the lecture important and on-topic? Or are you rambling or wandering?
- Are there any commonalities between the dips in engagement across lectures? Can you identify one thing that may be turning students off? For example, if you have the same slide and music intro to each of your lectures and you notice students are dropping off at 5 seconds, maybe it’s time to remove the the flashy intro segment and dive right in.
Do you see any engagement peaks? Highs in engagement (particularly in the middle of a lecture) are important signals of something you’re doing really well!
- Identify what it is. It could be your enthusiastic tone of voice, an intriguing real world example of what you’re teaching, an inspiring story, or something else altogether.
- Can you translate this element to other lectures that are less successful in terms of engagement?
- Identify the biggest engagement dip across your course lectures.
- Watch the lecture video. At the engagement dip, write down 1 sentence that quotes what you’re saying and 1 sentence that describes the type of video (ie. how are you delivering the content?)
- Share these 2-sentences in the Udemy Studio, Faculty Lounge, or the How To course discussion board for feedback from the community. Ask what they think you’re doing wrong and how you can fix it!
Keep your lectures focused by building your Curriculum backwards and starting with the end goal. This means you should begin by asking, “At the end of my course what will students be able to accomplish?”
- The topic of every lecture should tie back to the section-level learning objectives
- Each lecture should cover one, and only one, topic. This will keep your course focused and establish a clear and consistent structure.
Let’s get started!
- Make a list of the specific abilities you want your target student to acquire.
- Add a section to your course Curriculum for each of these abilities and fill in the corresponding section-level learning objective.
- For each of the abilities you listed above, describe the knowledge students will need.
- Add a lecture to your course Curriculum for each of these knowledge units – each knowledge unit should be its own lecture!
For a better understanding of the “Student Satisfaction Journey”, check out this graphic representation. We also talked with a few instructors who’ve already used Analytics to make course improvements – read how Phil Ebiner and Steve Churchill did it!