Understanding Udemy’s Terms: FAQ
The Relocated Pricing and Promotions Policy. We’re moving our Pricing and Promotions Policy into its own section on our Support page. You will still be able to access the Pricing and Promotions Policy from a link within the Terms.
What will happen August 2, 2016?
I just created my Udemy account August 1. Will I have to do anything on August 2?
All of our users—both students and instructors—will need to accept the new Terms, regardless of signup date.
Why are you moving the Pricing and Promotions policy?
Previously, information around our pricing and promotions (including revenue share, pricing and promotions, and localized pricing information) was scattered between our Support Hub, Terms, and Premium Instructor Application. While the revenue share information is remaining in the Terms, we’re consolidating the rest of the information in our Support Hub to make it easier and clearer for you to get the information you need.
Why are you changing the 30-day window?
Currently the Terms say we will post changes on the site and those changes become effective 30 days after posting them. We are changing this language to clarify that we will notify you using means likely to reach you, such as email or posting a notice on Udemy.com. We think this is a better and more streamlined customer experience than just posting the Terms.
We would like to emphasize that our commitment to giving you ample notice for changes that require action from you will still hold. We are still committed, even without the 30-day window expressly written in the Terms, to give you as much time as possible to make any necessary changes to your account. This will not change.
Have any more questions?
Please email our Support team at firstname.lastname@example.org. We’re standing by to help.