Set up automatic messages to learners

You’ll be prompted to create automatic messages prior to submitting your course for review. While these are optional messages, they are a great way to engage with your learners by welcoming them to your course and congratulate them upon completion. Here are some tips to help you create effective messages for your learners.

Before you begin

Remember these important points for both your welcome and congratulation messages:

  • Be sure to include your course name in the messages to add some context for the learners
  • It’s against Udemy guidelines to promote your other courses or external resources
  • When creating your automatic messages, be sure not to make them too personalized. Unlike promotional and educational announcements, learner names are not be included in the message

Welcome message

This is sent to your learners as soon as they enroll in your course. Use this message to:

  • Greet the learner and express gratitude for their enrollment
  • Share an interesting piece of information about yourself to make the message more personal
  • Get learners excited by letting them know what they’ll accomplish with the course
  • Encourage participation and let learners know that they can ask questions on the discussion board

Congratulations message

This is sent once your learners complete your course. Try and include the following:

  • Let the learners know how proud you are of their accomplishment
  • Explain the next steps and highlight the applications of course concepts
  • Encourage learners to dive deeper into the subject

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