Instructor news

29 posts

• Protected: New Refund System & Policy Updates

  September 22, 2020

  What changes have you made to the refund system? In late July, we announced that we’d be releasing a series of experiments and updates to our existing refund system. Our team has been hard at work building a new refund system from the ground up. Our goal with these improvements is to provide a better experience...

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• Upcoming improvements to the refund system

  July 27, 2020

  In the State of Udemy in May, you mentioned that you’d be updating the refund system. What changes will you be making? Throughout the coming months we will be releasing a series of updates to our refund system. The first improvements that we will be making are to our refund platform. These changes will allow us...

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• Coding Exercise Changes FAQ

  May 29, 2020

  Udemy recently announced that there will be updates to coding exercises. What are the changes that can I expect to see? We are expanding coding exercises to support updated versions of existing programming languages as well as new programming languages, frameworks, and libraries. Why is Udemy...

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• State of Udemy 2020

  May 19, 2020

  As people and businesses across the world turn to online learning to help adapt to ongoing COVID-19 challenges, our mission to improve lives through learning has never been more important. From students continuing their studies, to displaced workers picking up new skills, to businesses moving their operations...

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• Pricing update: introducing new list price practices

  April 22, 2020

  For the last two years, Udemy has worked to improve our pricing and promotional strategies to help instructors strengthen their businesses and students navigate the marketplace. To date, the bulk of our testing and improvements have focused on our discount model. We've built a system to calculate the optimal local...

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